What we do

Services that meet your technology needs
Services
We deliver innovative solutions that propel business outcomes

We offer a range of operational and technology based solutions backed by industry knowledge and years of experience. Our expertise is leveraging operational know-how and performance management tools with new or existing technologies to optimize processes and improve business outcomes.

The advent of the cloud has created a plethora of hosted solutions for all aspects of your business operations. Whether selecting a single platform or integrating multiple disparate platforms, identifying and weighing business requirements is always the first step.

Artificial Intelligence (AI) is all the buzz and for good reason. AI comes in many forms including:

  • Robotic Process Automation (RPA): the use of software to perform high-volume, repeatable tasks such queries, calculations, maintenance of records, and transactions.
  • Natural Language Processing (NLP): the use of software to improve the interaction between computers and humans using natural language. Business applications include searching, information extraction, machine translation, text generation, and sentiment analysis.
  • Machine Learning (ML) is the scientific study of algorithms and statistical models that computer systems use in order to perform a specific task effectively without using explicit instructions, relying on patterns and inference instead. ML has two primary functions:
    • Sensing: Perceiving large amounts of data from the world and learning how to recognize what is there. Useful for recognizing images, sounds, vibrations, faces, retinas, fingerprints, etc.
    • Predicting: Programs that consume large amounts of data to predict what will happen in the future. Useful for fraud detection, mechanical failure, crop yields, network outage prediction, etc.

Beyond AI there are a multitude of digital technologies in the form of SaaS solutions that can enhance your business with minimal upfront expense. There are lots of considerations when choosing technology to optimize your business opperations, grow revenue, or enhance service offerings. We'll be there to help you make the best decisions for now and the future.

  • Current State Analysis

    Assessing current state is the first step towards exploring what is possible. This would include live meetings, be it virtual or in person, to understand the expectations and explore the opportunity inclusive of data analysis, operational efficiency, process exploration and a review of technological capabilities.  There are typically multiple gates throughout this service offering to ensure we are partnering in a mutually beneficial manner and delivering incredible outcomes.

  • Digital Journey

    The Current State Assessment drives the creation of a Digital Journey for your organization incorporating objectives and desired outcomes to create a path for achievement.  My design thinking approach includes interviews to understand and evolve true objectives, and partnering to prioritize solutions in terms of feasibility, cost, and timeline to implement. Your Digital Journey will align technology deployment with business strategy to drive incredible outcomes.

  • Implementation and Beyond

    Whether implementing a single solution or multiple components of a Digital Journey, project management is a key element of our service offerings. With both a Current State Analysis and Digital Journey in place, the projects required to achieve an incredible outcome are agreed upon, developed, implemented, and maintained.

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